Help

FrontlineHQ support

FrontlineHQ is for authorized dealership employees. Your dealership administrator creates your account and supplies your dealership code. There is no public self-registration.

Access and technical help

Ask your dealership administrator about access, assignments or account corrections. For FrontlineHQ technical support, email frontlinehqautos@gmail.com. Include the app version, device/OS and a description of the problem. Do not send passwords, session tokens, customer records or sensitive screenshots.

Request account or data deletion

Employees and authorized dealership representatives can email an account and data deletion request. Identify your dealership, account username or work email, whether the request covers your account or specific personal data, and a safe reply address. Do not include your password.

We verify identity and coordinate with the dealership responsible for its employee and operational records. We explain the outcome and any information retained for contractual, security or legal obligations. Removing a user from the active roster revokes access; it is not full account erasure. Immutable operational history, completed inspections and audit records may be retained under applicable obligations. Backup copies remain until their applicable rotation. This request path does not promise immediate or unconditional erasure of dealership-required history.

See the Privacy Notice for access, correction, export and retention information, and the Terms for authorized use.